Blacknut Cloud Gaming
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  • Getting started
    • Getting started with Blacknut
    • What games can I play with my Blacknut subscription?
    • Do I need to download the games?
    • How are my game sessions saved?
    • Are there parental control?
    • Does Blacknut support multiplayer mode?
    • Is Blacknut available on iOS and iPadOS devices?
  • Technical assistance
    • How to connect a Xbox Bluetooth controller?
    • How to connect a SHAKS S2i controller?
    • Install Blacknut on Android TV
    • Connection & Network
    • Using an antivirus or firewall with Blacknut
    • Can I use a VPN with Blacknut?
  • Account management
    • Reset your password
    • How do I change my email and/or password?
    • Cancel my Blacknut subscription
    • What to do if your payment was not accepted?
    • Update your payment information

Change the email address and/or password for your Blacknut account

Change your email address

If you need to change your email address, you can do so in your members’ area or using the app.

To do so, head to the "E-mail" tab in your personal space or in the app.

When you change your email, authentication will be required to keep your account secure.

Once you have entered the new email address, a confirmation request will be sent to your old address. Once you have confirmed it, you will receive an email at your new address confirming that the change has been completed.

Change your password

Your Blacknut password protects access to your account. For security reasons, you should change your password on a regular basis.

Prerequisites - You must:

  • Be logged in to your account page with your Blacknut username and password.
  • Know your current password. If you have forgotten your password, reset it.

To do so, head to the “Security" tab in your personal space or in the app.

For security purposes, you will be asked to enter your current password. Then click on “Finish”.

Have other questions?
Contact our support for assistance.

Start your
Cloud Gaming experience now

  • Unlimited access to more than 500 games
  • Create up to 5 separate accounts
  • Parental controls
  • No ads or in-game purchases
  • New games added every week
  • Start playing on one device, and pick it up again later on another
  • We protect your personal data
  • Compatible with Xbox One Bluetooth wireless controllers
  • 🎁 50% off for 3 months
    with the discount code: WELCOME3M21


    Then $15.99/month without commitment.
    Create your account

    Discover Cloud Gaming. Blacknut is the first streaming games platform for the whole family. Explore a catalogue of more than 500 games from your computer, mobile, or Smart TV.

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