Blacknut Cloud Gaming
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  • Getting started
    • Getting started with Blacknut
    • What games can I play with my Blacknut subscription?
    • Do I need to download the games?
    • How are my game sessions saved?
    • Are there parental control?
    • Does Blacknut support multiplayer mode?
    • Is Blacknut available on iOS and iPadOS devices?
  • Technical assistance
    • How to connect a Xbox Bluetooth controller?
    • Install Blacknut on Android TV
    • Connection & Network
    • Using an antivirus or firewall with Blacknut
    • Can I use a VPN with Blacknut?
  • Account management
    • Reset your password
    • How do I change my email and/or password?
    • Cancel my Blacknut subscription
    • What to do if your payment was not accepted?
    • Update your payment information

Forgot your Blacknut password?

To reset the password for your Blacknut account, visit this page and enter the email address you use with your account. We will send you an email containing a link to reset your password. You can also reset your password via the Blacknut app or via the My Account page.

With the Blacknut app

Requires confirmation of your address.

  1. Open the Blacknut app on your device to get to the login screen.
  2. Enter the email address you use with your Blacknut account.
  3. Click on Forgot your password?
  4. Go to your inbox to see if you have received an email to reset your password.
  5. Use the link contained in the email to change your password.

Via My Account

Requires password confirmation.

  1. In your browser, go to My Account.
  2. Click on the Security tab.
  3. Under Password, click on Edit.
  4. Enter your current password to authorise the changes to your account.
  5. Enter your new password, and click on Confirm.

Have other questions?
Contact our support for assistance.

Start your
Cloud Gaming experience now

  • Unlimited access to more than 400 games
  • Create up to 5 separate accounts
  • Parental controls
  • No ads or in-game purchases
  • New games added every week
  • Start playing on one device, and pick it up again later on another
  • We protect your personal data
  • Compatible with Xbox One Bluetooth wireless controllers
  • 🎁 50% off for 3 months
    with the discount code: WELCOME3M21


    Then $15.99/month without commitment.
    Create your account

    Discover Cloud Gaming. Blacknut is the first streaming games platform for the whole family. Explore a catalogue of more than 400 games from your computer, mobile, or Smart TV.

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