Do you have questions or need help? Read our FAQ
What is Blacknut?
Blacknut is a game streaming service that allows you to play a great selection video games just as instantly and coveniently as watching a show on Netflix. Instead of paying for each game separately, you pay a monthly subscription to experience and discover the multitude of console-quality games in our carefully curated catalog. New games and features are added regularly to keep things fresh. Blacknut currently supports PC, Mac, and Android TV, with more connected devices arriving soon. No controller required, all you need is an internet connection.
Can I try Blacknut for free?
Yep - your first 14 days are on us, no credit card required. Enjoy unlimited access to our entire catalog for the duration of your trial. If you wish to subscribe at the end of your trial period, you will be billed monthly. You can cancel it online at any time, no commitment, no cancellation fees, and no constraints.
When am I billed?
The first 14 days are free for new users. Once your trial period has expired, your subscription will be billed once a month.
Supported devices
Blacknut's streaming service is currently available on PC and Mac. A download speed of at least 6 Mb/s is highly recommended for optimal performance. More devices are coming soon to provide you with a seamless and instant gaming experience across all your connected devices.
The features of the service may differ per device. For more information on limitations and recommendations for use, see our Terms and Conditions.
The features of the service may differ per device. For more information on limitations and recommendations for use, see our Terms and Conditions.
How do I report a problem with the service?
If the answer to your problem is not listed in this FAQ, please contact us directly here.
What system requirements do I need to use Blacknut?
Please consult our download page to see the minimum requirements required for your device.
Does Blacknut support multiplayer mode?
Yes, we support multiplayer mode for a number of games in the catalog. Some games will allow you to play in co-op mode or against your friends locally. The online multiplayer mode (being able to play remotely against other Blacknut users online) is currently in development and will be available soon. The catalog will be regularly updated with new multiplayer games.
How are my game sessions saved?
The save files are managed by the games, so your game progress will be saved differently in each game according to its save system.
Do I need to download the games?
No, thanks to game streaming technology the games are instantly accessible. Once the Blacknut application is installed we will not use any additional storage (the application weighs less than 100 MB).
What types of controllers can I use to play on Blacknut?
You can use a joystick, a keyboard, a mouse/trackpad, or a TV remote (for Android TV), to control the application and play the games in the catalog.
Note that some games of the catalog do not accept all controllers and this may impact your experience. All games are playable using your computer's keyboard, but a controller is recommended for an optimal experience on select games.
Note that some games of the catalog do not accept all controllers and this may impact your experience. All games are playable using your computer's keyboard, but a controller is recommended for an optimal experience on select games.
What is the minimum internet connection required to play on Blacknut?
Blacknut uses streaming technology (real-time streaming) and requires a sufficiently powerful internet connection to ensure stable streaming during your gaming session. A download speed of at least 6 Mb/s is highly recommended to for an optimal experience.
A slower internet connecion may result in data loss and you may experience audio and video glitches. Each time you launch the Blacknut application your internet connection will be tested to inform you if your connection is optimal.
A slower internet connecion may result in data loss and you may experience audio and video glitches. Each time you launch the Blacknut application your internet connection will be tested to inform you if your connection is optimal.
The games aren't rendering properly and I'm having some display issues, how can I fix this?
If you're using a Wi-Fi connection, get as close to your box or internet router as possible. Avoid using two streaming services at the same time. If you can, use a RJ45 ethernet network cable - it will avoid interference with other networks and degradation that can occur with a Wi-Fi network.
How do I change my email and/or password?
You can change your email or password at any time by going to the settings page from your profile on the Blacknut website.
I am traveling abroad, can I use Blacknut?
Yes, but currently we can't guarantee optimal quality outside of France.
Are there parental controls?
Parental controls are currently under development, but rest assured that releasing this feature is a priority. We want Blacknut to be an enjoyable experience for the whole family and we know the importance of being able to control the content available to your children.
Can I create a different profile for each player?
This feature is currently under development and we are working to make it available as soon as possible.
You are ready ? Go for it!
Follow these instructions to start playing with Blacknut today.
As a Blacknut user, your subscription will be billed once a month. If Blacknut does not suit you anymore, you can cancel your subscription online at any time.
- Create an account by entering your e-mail address and choose a password.
- Choose a payment method not to miss any of our new video games when your free trial will expire.
- That's all. Have a good game!
As a Blacknut user, your subscription will be billed once a month. If Blacknut does not suit you anymore, you can cancel your subscription online at any time.